What can I use to clean the unit itself?

Any non-abrasive cleaner will work: Windex, RainX, Kaboom (works well if you have deposits such as minerals). You also can use ammonia and water mixture.

What is the floor grid made of?

The floor grid is made of PVC composite material for easy maintenance and lightweight.

Do I need an access panel for my shower?

Yes. We always recommend for ease of service that you have an access panel.6027 installed  access panel  access panel 2

How do I clean the steam generator? (Universe, Universe Plus, All Galaxy models)

Using the Steam Generator clean out valve for the following units:

Shut off the water supply; Open the valve cover; Pour in the cleaning solution (citric acid or white vinegar) until full.steam-clean Turn on the steam Generator, make sure time and temperature are set. As the unit begins to steam keep adding cleaning solution as needed; Leave steam generator on for a few minutes after steam starts coming out of the steam outlet; Shut off the power at CIRCUIT BREAKER. If you use the keypad, the Steam Generator will drain the solution before it can work.

Wait about 30 minutes reset the circuit breaker , replace cleaning valve cover, turn water supply back on and start the Steam Generator and let run for 5 minutes then shut it off at the keypad. This will drain the solution from the Generator. Resume using Steam Generator as usual.

How do I clean the steam generator? (Jupiter and Jupiter Plus, Orion Series, Venus Series, Cascade, and Hudson and Hudson Plus units)

Using Steam Generator Clean out Valve on the following units:

Shut off the water supply to the unit. If you don’t shut off when you unscrew the cover, water will spray all over; Unscrew the cover to the valve; Have the cleaning solution ready — White Vinegar or Citric Acid about 2 to 3 cups;steam-clean Start steam generator (set the temperature to the highest) the water valve will open and will allow you to pour the cleaning solution into the valve; The valve will open and close several times to fill the steam generator; Keep filling the valve, once the tank is full the valve will stop opening and closing, shortly after steam will start to come out the steam outlet. As the solution is used the valve will start to open and close again. Let it cycle a few times and keep filling the valve.
After the steam Generator has been running a few minutes, shut off the power AT THE CIRCUIT BREAKER. If you use the key pad, the steam generator will drain after a few seconds and the solution will not have had enough time to work.
After 30 minutes or so, replace the cover on the valve, turn on the water supply and power and start the steam Generator as usual. You can let the unit run for about 1 minute, shut off the power (at the keypad) and wait about 10 minutes for the solution to drain from the steam generator. After that you use the unit as usual.

What is the difference between Galaxy and Orion Series Steam Showers?

Benefits of a Galaxy Series Steam Shower: body jets on both sides of the shower, a touch glass keypad, and chromatherapy lights where you can choose the color from 8 different lights offered, 4.2kW generator.
Benefits of an Orion Series Steam Shower: unit available in white or black, keypad comes with remote control, 2 shower shelves available, 4 chromatherapy lights circulate 4 colors, 3kW generator.
Both showers can be assembled from inside and are free-standing.

Can I use 110V line to power the steam shower?

No, you need a 220V, 12-2 line, 20amp GFC1 breaker, available at an electrical specialty store. All showers come with 2 hot wires, 1 ground and no neutral.

With a steam shower, where does the steam come from?

There is a steam cup inside of the shower at the bottom of the main control panel wall.steam

With a steam shower, do I need an exhaust fan?

No, you do not need an exhaust fan. The shower is a self-sustaining system and the fan pushes the steam through the chamber.

What is needed prior to installation?

All units are pre-plumbed and come with a ½in hot and cold water supply. The units are 220V power supply. Visit www.homewardbath.com and check specification information specific to the unit you have purchased.

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